Terms & Conditions 📝
The Terms and Conditions were last updated on Friday 27th April 2023.
Last updated: Friday, April 27, 2023
1. Introduction
These Terms and Conditions govern your use of this website and any transactions related to our products and services. You may also be subject to additional agreements that pertain to your relationship with us or the products and services you receive. In the event of any conflict between these Terms and any additional agreements, the additional agreements will take precedence.
2. Binding Agreement
By registering, accessing, or using this website, you agree to adhere to these Terms and Conditions. Your use of the website implies that you acknowledge and accept these Terms. In certain situations, we may also require you to provide explicit consent.
3. Electronic Communication
By utilizing this website or communicating with us electronically, you acknowledge that we may contact you via the website or through email. You agree that all agreements, notices, disclosures, and other communications provided electronically meet any legal requirements, including the necessity for written communications.
4. Intellectual Property
All copyright and other intellectual property rights related to the website and its content are owned and controlled by us or our licensors.
4.1 Rights Reserved Unless otherwise specified, you do not receive any license or rights under copyright, trademark, patent, or other intellectual property laws. You are prohibited from using, copying, reproducing, performing, displaying, distributing, or modifying any resources on this website without our prior written consent, except as permitted by mandatory law (such as the right to quote).
5. Newsletter
You may share our newsletter in electronic form with individuals who may be interested in visiting our website.
6. Third-Party Websites
Our website may contain links to third-party websites. We do not monitor or review the content of these external sites. The products or services offered by third parties are subject to their own Terms and Conditions. Any opinions or materials on those websites are not necessarily endorsed by us.
We are not responsible for the privacy practices or content of these external sites. You assume all risks associated with using these websites and any related third-party services. We will not be liable for any loss or damage that may arise from you sharing personal information with third parties.
7. Acceptable Usage
By accessing our site, you commit to utilizing it solely for its intended purposes and in accordance with these Terms, any supplementary agreements with us, and applicable laws, regulations, and widely recognized online practices and industry standards. It is prohibited to use our website or services to deploy, distribute, or share any content containing (or linked to) malicious software. Additionally, you must refrain from using data gathered from our website for direct marketing activities or conducting any systematic or automated data collection on our website.
Any actions that result in, or have the potential to cause, damage to the website or interfere with its performance, availability, or accessibility are expressly forbidden.
8. Account Creation
You have the option to create an account on our website. During the registration process, you may need to select a password. It is your responsibility to safeguard the confidentiality of your passwords and account details. You agree not to divulge your passwords, account information, or secured access to our website or services with anyone else. Sharing your account access with others is not permitted, as you bear responsibility for all activities conducted through your passwords or accounts. If you become aware of any unauthorized disclosure of your password, you must inform us immediately.
Following account closure, you are not allowed to attempt registration of a new account without obtaining our explicit permission.
9. Refunds and Returns
9.1 Cancellation Rights
You are entitled to cancel this contract within a 14-day period without providing any justification.
The cancellation period will conclude 14 days after the day the contract is formed.
To exercise your cancellation rights, you must notify us of your decision to cancel this contract through a clear statement (such as a letter sent via postal mail, fax, or email). Our contact information is provided below. You may use the attached cancellation form template, though this is not mandatory. Should you choose this option, we will promptly send you a confirmation of receipt of your cancellation on a permanent medium (for example, via email).
To comply with the cancellation deadline, it is adequate for you to dispatch your communication regarding your exercise of cancellation rights before the cancellation period expires.
9.2 Withdrawal Consequences
Upon your contract cancellation, we will refund all payments we’ve received from you, including delivery costs (except for additional expenses incurred due to your selection of a delivery method pricier than our standard, most economical option). This reimbursement will be processed promptly, no later than 14 days after we’re notified of your decision to cancel. We’ll use the same payment method you used for the original transaction to issue the refund unless you explicitly agree to an alternative method. Rest assured, you won’t incur any fees from this reimbursement process.
If you opt to begin using our services during the withdrawal period, you’ll be charged a pro-rata amount based on the services provided up until you inform us of your cancellation, relative to the full scope of the contract.
Be aware that certain legal exceptions to the right of withdrawal exist, meaning some items cannot be returned or exchanged. We’ll inform you if this applies to your specific situation.
10. User-Generated Content
Our website may offer various platforms for open communication, such as comment sections, blog posts, discussion forums, review systems, and social media integrations. While we may not be able to monitor or screen all content shared by you or other users on our platform, we retain the right to review, monitor all website activity, and remove or reject any content at our discretion. By sharing information or using these communication tools, you’re agreeing that your content will adhere to our Terms and Conditions and must not be illegal, unlawful, or infringe upon anyone’s legal rights.
11. Intellectual Property Submissions
We advise against submitting any ideas, inventions, original works, or other information that you consider your intellectual property and wish to present to us, unless we have previously signed an intellectual property agreement or a non-disclosure agreement. Should you disclose such information to us without a written agreement, you automatically grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content across any current or future media platforms.
The following provisions apply to the fullest extent allowed by law and do not limit or exclude our liability for matters where it would be illegal to do so. We are not liable for any direct or indirect damages (including loss of profits, revenue, data, software, database, or property damage) you or any third party may incur from accessing or using our website.
Unless explicitly stated otherwise in an additional contract, our maximum liability to you for all damages related to the website or products and services marketed or sold through it, regardless of the legal action imposing liability, is limited to the total amount you paid us to purchase such products or services or use the website. This limit applies collectively to all your claims, actions, and causes of action of any kind.
14. Data Protection
To access our website or services, you may need to provide personal information during registration. You agree to always provide accurate, correct, and current information. We’ve developed a policy to address privacy concerns. For more details, please refer to our Privacy Statement and Cookie Policy.
15. Accessibility Statement
We strive to make our content accessible to individuals with disabilities. If you have a disability and encounter difficulties accessing any part of our website, please notify us with a detailed description of the issue. If the problem is readily identifiable and solvable using standard IT tools and techniques, we will address it promptly.
16. Export Restrictions and Legal Compliance
Accessing the website from territories or countries where the Content or purchase of products or Services is illegal is prohibited. You must not use this website in violation of Jersey’s export laws and regulations.
17. Affiliate Marketing Disclosure
This website may engage in affiliate marketing, where we receive a percentage or commission on sales of services or products through this website. We may also accept sponsorships or other forms of advertising compensation from businesses. This disclosure is intended to comply with applicable legal requirements on marketing and advertising, such as the US Federal Trade Commission Rules.
18. Transfer of Rights
You are not permitted to transfer, delegate, or subcontract any of your rights or obligations under these Terms and Conditions, either partially or fully, to any third party without our prior written approval. Any attempted transfer in violation of this clause will be considered null and void.
19. Violations of Terms
Without limiting our other rights under these Terms and Conditions, if you violate these terms in any manner, we reserve the right to take appropriate action. This may include temporarily or permanently restricting your access to the website, contacting your internet service provider to request blocking your access to the website, and/or initiating legal proceedings against you.
20. Unforeseeable Circumstances
Barring obligations to make payments hereunder, neither party will be considered in breach of these Terms and Conditions for any delay, failure, or omission in carrying out their obligations if such issues arise from circumstances beyond that party’s reasonable control.
21. Liability Protection
You agree to protect, defend, and hold us harmless from any claims, liabilities, damages, losses, and expenses related to your violation of these Terms and Conditions and applicable laws, including intellectual property and privacy rights. You will promptly compensate us for any damages, losses, costs, and expenses arising from such claims.
22. Non-Enforcement
Failure to enforce any provisions outlined in these Terms and Conditions and any Agreement, or failure to exercise the option to terminate, should not be interpreted as a waiver of such provisions. This does not affect the validity of these Terms and Conditions or any Agreement, or any part thereof, or the right to subsequently enforce each provision.
23. Linguistic Considerations
These Terms and Conditions will be exclusively interpreted and construed in English. All notices and correspondence will be written solely in this language.
24. Comprehensive Agreement
These Terms and Conditions, in conjunction with our privacy statement and cookie policy, constitute the complete agreement between you and RA Planning Consultants regarding your use of this website.
25. Terms and Conditions Updates
We may periodically update these Terms and Conditions. It is your responsibility to regularly review these Terms and Conditions for any changes or updates. The date provided at the beginning of these Terms and Conditions indicates the most recent revision. Changes to these Terms and Conditions will take effect once they are posted on this website. Your continued use of this website following the posting of changes or updates will be considered an acknowledgement of your acceptance to comply with and be bound by these Terms and Conditions.
26. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by Jersey law. Any disputes relating to these Terms and Conditions shall fall under the jurisdiction of Jersey courts. If any part or provision of these Terms and Conditions is deemed invalid and/or unenforceable under applicable law by a court or other authority, such part or provision will be modified, removed, and/or enforced to the maximum extent permissible to maintain the intent of these Terms and Conditions. The remaining provisions will remain unaffected.
27. Contact
For any matters concerning these Terms and Conditions, please feel free to get in touch with us. You can do so by sending a letter or email to:
Email: enquiries@raplanningconsultants.co.uk
Postal Address:
105 Cavendish Gardens
London, IG11 9DX
We welcome your inquiries and will strive to address any questions or concerns you may have regarding our Terms and Conditions promptly.